Q-Lytics

Job Title

Senior Advisor Campaign Operations- Brisbane, Australia

Job Responsibilities

Deployment of campaigns into the schedule according to the scheduling and data requirements

Setting up and of monitoring tools for automated campaigns

Monitoring of the execution of automated campaigns after hours and potentially overnight (depending on the actual schedule)

Capacity planning for automated campaigns and other components of the schedule

First tier support for any issues with the automated schedule

Appropriate classification of issues and escalation to / engagement of appropriate teams

Thorough analysis and resolution of problems within the automated schedule

Ability to receive fault notifications and support of the automated schedule after hours and potentially overnight (depending on the actual schedule)

Unica Administration e.g. Access Security and application configurations

Management of campaign management application upgrades

Job Qualifications

Required tertiary qualifications in a quantitative discipline and/or Marketing/Information Technology
Technical Database Management Skills
Unix administration – intermediate, Unix performance monitoring and tuning – basic to intermediate
Oracle administration and tuning – intermediate
SQL – intermediate to advanced
IT Customer Systems or BI Architect who has implemented systems like: Chordiant, Unica, TCRM, SAP, SAS or Teradata
Ideally 6 or more years of experience in advanced information analysis or customer campaigns
Experience with Unica campaigns and flowcharts – intermediate to advanced- Understanding of log files
Understanding of Unica command line utilities - intermediate
Understanding of Unica data model – basic to intermediate
Understanding of the system-wide configuration options (via Affinium Manager) – basic to intermediate
Understanding of the Marketing Data mart data model – basic to intermediate, Understanding of data flows, data refreshes and timings, Understanding of the company marketing process – intermediate
Business process design or customer solutions design – Technology solution
Understanding and familiarity with the Execution Plan (Direct Marketing Brief)
Ability to execute maintenance tasks according to the SLA levels specified in the EP, Ability and authority to contact and engage appropriate teams (technical support, data services, system administrators etc.) as required, Ability to run Innovation Proof of concepts to support business investment in new capabilities
Development of a high performing team culture in a complex and demanding environment
Proven communicator of complex ideas and solutions easily and effectively – ability to influence others and to work in a team environment & service internal client
Strong leader who has experience working in a multi-cultural environment
Campaign Management Training and Development Program
Experience in Database Marketing techniques
Good knowledge of the Financial Services Industry (ideal)
Min. 8 or more years of experience in advanced customer campaigns Database Marketing
Experienced presenter, in client support, at managing multiple tasks.
Experienced in development of Real Time Marketing/Event Based Marketing activities
Ability to quickly learn and adapt to new concepts and an ever changing environment
Strong customer focus- both internal clients and external clients

To Apply Directly

Email your Resume, Salary History & Citizenship status to:
raj@q-lytics.com